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We
have found from experience that a good relationship with tenants is the
key to a smooth-running tenancy, it is important that the tenants should
feel comfortable in their home, and that they are receiving value for
their money.. Our policy of offering a service of quality and care
therefore extends to our tenant applicants too, and we are pleased to
recommend properties to rent which conform to certain minimum standards.
General condition
Electrical, gas, plumbing, waste, central heating and hot water systems
must be safe, sound and in good working order. Repairs and maintenance
are at the landlord's expense unless misuse can be established.
Appliances
Similarly, appliances such as washing machine, fridge freezer, cooker,
dishwasher etc. should be in usable condition. Repairs and maintenance
are at the landlord's expense unless misuse can be established.
Integrated appliance repair and maintenance costs are borne by the
Landlord.
Decorations
Interior decorations should be in good condition, and preferably plain,
light and neutral paintwork. Carpets should be hard wearing and not
cream or beige. Light coloured carpets are high maintenance.
Furnishings
It is
recommended that you leave only minimum furnishings, and these should be
of reasonable quality. It is preferable that items to be left are in the
property during viewings. If you are letting unfurnished, we recommend
that the property contains carpets, curtains, and a cooker.
Personal items, ornaments etc
Personal possessions, ornaments, pictures, books etc. should be removed
from the premises, especially those of real or sentimental value. Some
items may be boxed, sealed and stored in the loft at the owner's risk.
All cupboards and shelf space should be left clear for the tenant's own
use.
Gardens
Gardens should be left neat, tidy and rubbish-free, with any lawns cut.
Tenants are required to maintain the gardens to a reasonable standard.
Few tenants are experienced gardeners, and if you value your garden, or
if it is particularly large, you may wish us to arrange maintenance
visits by our regular gardener.
Cleaning
As a
benchmark at the commencement of a tenancy the property must be in a
thoroughly clean condition, and at the end of each tenancy it is the
tenant's responsibility to leave the property in similar condition.
Where they fail to do so, cleaning should be arranged at their expense.
Mail forwarding
We
recommend that you make use of the Post Office redirection service.
Application forms are available at their counters, and the cost is
minimal. It is not the tenant's responsibility to forward mail.
Information for the tenant
It is
helpful if you leave information for the tenant on operating the central
heating and hot water system, washing machine and alarm system, and the
day refuse is collected etc. We are happy to hold original booklets,
giving tenants photocopies of the relevant information.
Keys
You
should provide two sets of keys, one for our offices safe keeping, one
for a tenant. Should there be more than one tenant we will arrange to
have duplicates cut as required.
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